About ETCH

Our Mission:

Through a variety of computer hardware and software services, we strive to help reduce technology related stress and frustration for our clients while also increasing their level of productivity and profitability. Our services are client oriented, professional and affordable. Our aim is to help every client receive  the maximum benefit from  their technology investment.

Previously known as Michel Brown Computer Consulting, East TX Computer Help has been in business since 1991 and Jacksonville, Texas has been our home since 1994. Although we mainly serve clients in the East Texas area, we are also able to provide remote support or travel to other parts of the country to provide specialized services for our business clients.

We pride ourselves on providing professional, friendly and personal service.  Our rates are also affordable which is good news to most folks. We are a family owned and operated business and we truly care about our clients and their needs. You will not feel like “just another customer” with us.

Here are some areas where we can help:

Technology Consulting »

  • Software/hardware installation & repair
  • Software/hardware design
  • Software/hardware integration (including phones & tablets)
  • Software training
  • Virus removal/protection

Online Marketing »

  • SEO services
  • Social Media Integration
  • Website design/development
  • Mobile marketing
  • Web graphics

Data Protection »

  • Online backup services
  • Local backup services
  • Total computer backup
  • Computers & smartphones

Computer Monitoring »

  • Laptop/tablets/phone communications
  • Location monitoring
  • Theft protection
  • System threats (desktops/laptops)

The next time you have technology troubles, we would love to be of assistance.   We work with both businesses and individuals so just let us know how we can help.

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